Terms and conditions

The following Purchase Terms and Conditions are designed to ensure your satisfaction and understanding of the purchase process on californiaticketandtourcenter.com or myoctickets.com or dreamvacationbuilders.net or dvbcalifornia.com. If you have any questions about the information below, please contact us. These Purchase Terms and Conditions are subject to, and incorporate by this reference, the Terms of Service. Each ticket, service, tour, attraction and any item published in our website for sell that you purchase is a license to attend a particular event, attraction, and is subject to the additional terms set forth on that ticket as well as any applicable terms which the venue imposes.

Currency

All ticket prices for events that occur in the United States or outside the country are stated in U.S. Dollars.

Payment Methods

Southern California Ticket and Tour Center by Dream Vacation Builders accepts payments thru paypal, an easy way to accommodate your needs. Currently, Southern California Ticket and Tour Center by Dream Vacation Builders accepts American Express, Visa, MasterCard, Discover, and Diners Club.

Who You Are Buying From

Southern California Ticket and Tour Center by Dream Vacation Builders acts as the Sightseeing Tour Operator agent of those who are promoting or otherwise providing the events for which you purchase tickets, attractions or services, hotel accommodations. Southern California Ticket and Tour Center by Dream Vacation Builders facilitates your purchase of a Provider’s tickets via californiaticketandtourcenter.com or myoctickets.com or dreamvacationbuilders.net. When you purchase a ticket, attractions, service or hotel accommodation for an event that is located in the United States, Southern California Ticket and Tour Center by Dream Vacation Builders will be handling the transaction and collecting payment for the Event Provider. If the tickets are sent to you, they will be sent from the United States, regardless of whether you are making your purchase on a US or foreign website, and regardless of what country you live in.

Tickets obtained from unauthorized sources may be lost, stolen or counterfeit, and if so are void.

Pricing and Availability

Southern California Ticket and Tour Center by Dream Vacation Builders sells tickets, attractions admissions, services, such as transportation and hotel accommodations on behalf of each supplier, which means we do not set prices or determine seating availability. Tickets for popular events may sell out quickly. Occasionally, additional tickets may become available prior to the event. However, Southern California Ticket and Tour Center by Dream Vacation Builders does not control this inventory or availability. In some cases, Southern California Ticket and Tour Center by Dream Vacation Builders or other distribution channels may receive additional, subsequent allocations of tickets for distribution, which may be of similar or higher desirability than those sold on Southern California Ticket and Tour Center by Dream Vacation Builders, or may be offered for sale at lower prices than prices charged on Southern California Ticket and Tour Center by Dream Vacation Builders.

Order Confirmation

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with Southern California Ticket and Tour Center by Dream Vacation Builders Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Southern California Ticket and Tour Center by Dream Vacation Builders will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Convenience Charges and Order Processing Fees

Tickets purchased on Southern California Ticket and Tour Center by Dream Vacation Builders website are typically tax inclusive. Some attractions may be subject to aconvenience charge and a non-refundable per order processing fee. In many cases, delivery charges may also be owed.

Amount of Tickets Per Customer or “Ticket Limits”

When purchasing tickets on Southern California Ticket and Tour Center by Dream Vacation Builders, you are limited to a specified number of tickets for each event (also known as a “ticket limit”). This limit is posted during the purchase process and is verified with every transaction. If a ticket limit is posted during the purchase process, please note that this policy is in effect at the request of the Event Provider and is to discourage unfair ticket buying practices.

Canceled and Postponed Events

Occasionally, attractions tickets and sightseeing tours are canceled or postponed by the supplier. Should this occur, we will attempt to contact you to inform you of refund or exchange procedures for that event.

Southern California Ticket and Tour Center by Dream Vacation Builders acts as the agent of the supplier and as such typically only offers refunds and/or exchanges based on the supplier's instructions. Southern California Ticket and Tour Center by Dream Vacation Builders is not obligated to issue a refund except to the extent that the Supplier is responsible for bringing you the event (1) instructs us to issue a refund, and (2) provides us with the funds necessary to issue refunds. In order to receive a refund or an exchange that may be offered, you will have to comply with the Supplier’s instructions or deadlines, which, along with the decision about whether or not to issue a refund or an exchange, may be at the Supplier’s discretion.

If Southern California Ticket and Tour Center by Dream Vacation Builders issues you a refund for a ticket, it will issue a refund of the ticket’s face value paid (or, if a discounted ticket, then instead the discounted ticket price paid), the facility fee, credit cards fees and all convenience charges. Southern California Ticket and Tour Center by Dream Vacation Builders applies a 5% cancellation Fee, in the event that a refund is extended. In no event will delivery charges or any other fees or amounts be refunded. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund. Southern California Ticket and Tour Center by Dream Vacation Builders will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event.

If an event, sightseeing tour is canceled, please contact http://www.californiaticketandtourcenter.com/en/contact for information on receiving a refund. If the event was moved or rescheduled, each supplier may set refund limitations. http://www.californiaticketandtourcenter.com/en/contact  for exact instructions. Please make sure to include/provide your basket ID or Confirmation number so we can expedite your refund if applicable.

Refunds and Exchanges

Before purchasing tickets, carefully review your basket and tours, attractions choices. Southern California Ticket and Tour Center by Dream Vacation Buildersacts as an agent for each supploer and policies set forth by our clients, including Theme Parks, Restaurants and theaters, generally prohibit Southern California Ticket and Tour Center by Dream Vacation Builders from issuing exchanges or refunds after a hotel has been booked, ticket, attractions, transfers has been purchased or for lost, stolen, damaged or destroyed tickets. You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to services you purchased. Without limiting the generality of the foregoing, you will not contact Southern California Ticket and Tour Center by Dream Vacation Builders to seek a refund or exchange from Southern California Ticket and Tour Center by Dream Vacation Builders when Southern California Ticket and Tour Center by Dream Vacation Builders is prohibited from providing one by its clients, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from Southern California Ticket and Tour Center by Dream Vacation Builders. Should you do so, your tickets may be canceled, and Southern California Ticket and Tour Center by Dream Vacation Builders may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using Southern California Ticket and Tour Center by Dream Vacation Builders.

Billing Information Verification

Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that will cause an order to be canceled. In these cases, please verify your billing address with your bank and/or credit card issuing company before making another purchase attempt.

Delivery Options

Different combinations of delivery methods may be offered, depending on factors that include the venue or country where the event is to be held, the country in which you live, how much time is left before the event starts, whether it is a holiday season and the nature of the demand for the event. Please carefully review the list of delivery methods offered during the purchase process.

Generally, some of the following delivery methods may be offered, subject to additional restrictions some of which are described further below:

Print at Home – you are responsible to print your own tickets at home using your own computer and printer machine

Will Call – you may collect your tickets at the California Welcome Center located at 6601 Beach Blvd. Buena Park, CA 90621

Pricing and Other Errors

If the amount you pay for a ticket is incorrect, regardless of whether this is because of an error in a price posted on the website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date, or you are able to order a ticket that was not supposed to have been released for sale, then Southern California Ticket and Tour Center by Dream Vacation Builders will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of the website or other Southern California Ticket and Tour Center by Dream Vacation Builders operated system.

Facebook Connect

Southern California Ticket and Tour Center by Dream Vacation Builders offers Facebook users the opportunity to interact with friends and to share on Facebook using Facebook Connect. If you are logged into both Southern California Ticket and Tour Center by Dream Vacation Builders and Facebook, when you use the website’s Facebook connection functions, we will link your Facebook account with your Southern California Ticket and Tour Center by Dream Vacation Builders account if the email addresses match. If the email addresses do not match, we ask you if you want to link them and you must validate that you control the accounts. If you are already logged into Southern California Ticket and Tour Center by Dream Vacation Builders but not logged into Facebook, when you use the website’s Facebook connection functions, you will be prompted to enter your Facebook credentials or to sign up for Facebook. By proceeding through any of these scenarios, you grant Southern California Ticket and Tour Center by Dream Vacation Builders permission to access your Facebook profile information and to use it in accordance with the Facebook terms of use and the Privacy Statement.

If you are not currently registered as a Southern California Ticket and Tour Center by Dream Vacation Builders user and you use the website’s Facebook connection functions, you will first be asked to enter your Facebook credentials and then be given the option to register and join Southern California Ticket and Tour Center by Dream Vacation Builders. Once you register with Southern California Ticket and Tour Center by Dream Vacation Builders and connect with Facebook, you will be able to automatically post recent Southern California Ticket and Tour Center by Dream Vacation Builders activity back to your Facebook wall. Please refer to the privacy settings in your Facebook account to manage the performance of your Facebook account.

Multiple Browser Windows

When ordering tickets online with Southern California Ticket and Tour Center by Dream Vacation Builders, please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets or timer expiration.

Limitation of Liability

You assume all risks incidental to the event for which a ticket is issued, service is provided, hotel is booked whether before, during or after performance, and you waive any claims for personal injury or death against Southern California Ticket and Tour Center by Dream Vacation Builders, its management, officers, directors, owners, employees or agents on behalf of yourself and any accompanying minor.

License; Ejection and Cancellation; No Redemption Value

Suppliers, such as Theme Park, Events, Restaurants, Hotels, Transportation Companies and all venues sold in our website reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with our supplier rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket’s face amount. A ticket is not redeemable for cash.

Recording, Transmission and Exhibition

You agree not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. You agree that the venue for which you purchase tickets is a public place, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the venue. You grant permission to Southern California Ticket and Tour Center by Dream Vacation Builders and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

You Are Subject to Search

You and your belongings may be searched on entry to the venue, such as Theme Parks, Transportation, Hotels, or any item we sold in our website. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, bundles and containers.

Unlawful Re-Sale of Tickets; Commercial Purposes

Unlawful resale of tickets (or attempted resale), unless you are a travel agent with direct contract with Southern California Ticket and Tour Center by Dream Vacation Builders, is grounds for seizure and cancellation without compensation. A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by the our supplier, provided that even if such consent is obtained, any use of Southern California Ticket and Tour Center by Dream Vacation Builders’ trademarks and other intellectual property is subject to Southern California Ticket and Tour Center by Dream Vacation Builders’ written consent.