PICK-UP INFORMATION: Southern California Ticket and Tour Center offers complimentary pickup from your selected orange county hotel on an A/C comfortable 14 passenger Van. You then will be transported to check in at The California Welcome Center in Buena Park or if you prefer you can drive to The California Welcome Center and park your vehicle here and depart from our location. One of our staff members will meet and greet our guest at upon pick up at the selected orange county hotel. Pick-up location with take place in front of the lobby of your hotel. TOUR #4A General Information: Pick-up at selected hotel and at selected time. Chauffeur will wait no more than 5 minutes if guest not in front of the lobby for pick-up Check-in at the California Welcome Center in Buena Park Depart from The California Welcome Center of Buena Park to San Diego Zoo at 09:15 AM Chauffeur will drop-off guest at the drop off location in San Diego Zoo. In case you do not locate the driver, please call the emergency telephone number 1-855-378-3006. Remember that you must present your confirmation page to the representative / guide / driver along with your ID or passport. Please do not forget your documentation. Please note that if you are traveling with small children it is mandatory to use an approved child seat. It is your responsibility to notify us in advance. Usually children ages 0-5 are required a baby car seat or booster. If not, we will not be able to guarantee the service. In case you are delayed or cannot make the trip, it is your responsibility to notify our office immediately at 1-855-378-3006. If you do not notify us in advance, you may lose your transfer service, or if the notification is sent when the driver is already at the pick-up location, the driver will offer the option to wait for your party for an additional fee. DEPARTURE INFORMATION FROM SAN DIEGO ZOO: One of our Southern California Ticket and Tour Center drivers will meet and pick-up guest from San Diego Zoo at the same location of drop-off. General Information: Return time from San Diego Zoo is 6:00 PM As a courtesy to others please be on time for pick-up Note: On the way back to the California Welcome Center in Buena Park no stops are allowed.